Contact Us
We are here to assist with any questions regarding your stay or to help you coordinate a booking.
WhatsApp / Phone: +62 8113806656
Email: ayudira@heritagehouseubud.com
Contact Form
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FAQs
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We provide a seamless self-check-in process using a lockbox, with all the necessary details sent to you prior to your arrival. If you have any questions or require assistance upon landing, our team is always just a message away.
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Yes. The open-air Joglo serves as the shared heart of the property — a beautiful, airy space featuring a balcony deck, dining area, and a fully equipped kitchen designed for all our guests to use and connect.
(Note: When booking the entire villa, this space is entirely and exclusively yours.)
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To give our guests ultimate flexibility, we offer a self-catering experience. The Joglo is equipped with a full kitchen and basic pantry essentials, allowing you to prepare meals exactly when you like. If you prefer to dine out, there is also a wonderful selection of nearby cafes and restaurants, all of which we outline in detail within the welcome guide provided at check-in.
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Yes, we offer free on-site parking for our guests. Parking capacity is limited — please let us know in advance if you will be arriving with a vehicle so we can ensure a space is ready for you.
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Yes, we would be happy to coordinate a private airport transfer for you to ensure a seamless arrival. Please provide your flight details at least 48 hours in advance, and we will arrange for a driver to meet you and bring you directly to the villa. We will share the pricing and payment details with you upon confirmation of your request.
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We are located approximately 15 minutes by car/10 minutes by motorbike from the heart of Ubud, offering a quiet escape that remains within easy reach of the town’s main attractions. Ride-hailing services like Gojek and Grab are easily accessible from our location for your convenience.